The DMV gets a bad rap. If you plan ahead, you can get quick and efficient service. I needed to get a duplicate registration for my scooter. I made an appointment on-line for first thing yesterday morning.
When I arrived I saw a long line of people – none of whom had appointments – waiting outside. However, with my appointment, I was able to go inside where I walked right up to the window.
I was given all the forms I needed and was told that, without a copy of the registration or the pink slip, they’d need to do a verification of the “vehicle” – I hardly think my scooter qualifies as a vehicle but I didn’t argue with her. I took the forms and moved my scooter into the verification lane.
Minutes later a guy came out and was clearly distressed to see that he wasn’t verifying a car but he got on his knees, lay down on the ground, crawled all over my little scooter to come up with the VIN and the engine number. I took his “verification” and my forms back inside. I was given a number. I took a seat unsure how long I’d have to sit. Within ten minutes I was called to a window.
The woman at the window, the majority of DMV employees at this branch were female, read through my explanation for no registration and typed a few things into her computer – $124 later I had a brand new registration. In a few weeks I’ll have new plates to go with my new registration.
All this was accomplished in just over an hour. Given that I had shown up without any paperwork and a vehicle that dated back to 1983 so was no longer in the DMV data bank, I think they did a great job.